Privacy Policy
Last updated: January 26, 2026
1. Introduction
Kalytera ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use the Kalytera web platform and related services.
2. Self-Hosted Architecture
Kalytera is a self-hosted video management system. This means:
- All video data, recordings, and camera configurations remain on your infrastructure
- We do not have access to your video streams, recordings, or surveillance data
- Device configurations and credentials are stored locally on your servers
- No video or surveillance data is transmitted to our servers
3. Information We Collect
3.1 Account Information
When you create an account on the Kalytera web platform, we collect:
- Email address (used as your login identifier)
- Company name (optional)
- Phone number (optional)
- Password (stored using industry-standard hashing)
3.2 License Information
When you purchase or activate a license, we collect:
- Hardware fingerprint data (anonymized machine identifier for license binding)
- License type and activation details
3.3 Usage Data
We may collect anonymous, aggregated usage statistics to improve the platform. This does not include video content, personally identifiable information from your video streams, or surveillance data.
3.4 Contact Information
When you contact us through the contact form, we collect the information you provide (name, email, company, phone, and message content) to respond to your inquiry.
4. How We Use Your Information
We use your information to:
- Provide and maintain your account and license access
- Process license activations and manage subscriptions
- Respond to your support requests and inquiries
- Send important service notifications (e.g., security updates, license expiration)
- Improve our platform and services
5. Data Protection
We implement appropriate technical and organizational measures to protect your personal data, including:
- Passwords are hashed using industry-standard algorithms
- All web traffic is encrypted via HTTPS
- Access to personal data is restricted to authorized personnel
- Regular security reviews and updates
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- When required by law or legal process
- To protect our rights, privacy, safety, or property
- With your explicit consent
7. Cookies
The Kalytera web platform uses essential cookies for authentication and session management. These cookies are necessary for the platform to function and cannot be disabled. We do not use advertising or tracking cookies.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Object to or restrict certain processing of your data
To exercise any of these rights, please contact us via the Contact page.
9. Data Retention
We retain your account data for as long as your account is active. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law.
10. Children's Privacy
The Kalytera platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date above.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us via the Contact page.